Lumo

Lumo · the AI call desk

It answers.
You join.
It stays on.

Lumo picks up your business line and asks what you need to know. Then it rings you while the caller is still talking — tap once and you're on the call, with Lumo still listening beside you.

14 days free. Keep your number. Cancel in one click.

Why it matters

A missed call is a client who called someone else.

You're in a meeting, on a site visit, or deep in focus. The phone rings once. Most people don't leave voicemail — they move on.

Most

callers hang up before they ever leave a message

One call

can be a retainer, a project, or a booked appointment

Your Qs

screen people before you spend time on the line

How a call goes

Four things happen. You only do one of them.

A real business number

Use a Lumo number, or forward the one you already publish. Your site, cards, and Google listing stay the same.

It asks what you told it to ask

Set the greeting and the questions — budget, timeline, topic, urgency, whatever you need before you'll talk. Callers answer first.

Your phone rings, mid-call

You hear who's calling and what they said. Press 1 to join, 2 to listen, or 3 to let the AI finish. No transfer. No hold music.

Notes stay with the call

Transcript, recording, and a follow-up draft land in your desk — whether you joined or let the AI wrap up.

In the desk

Three moments every professional needs covered.

Same look as the app and dashboard — so you see what happens when someone calls, when you join, and when you hang up.

Use case 01

Every caller is a thread — not a pile of voicemails.

Calls land under the number that dialed you. You see who's new, who's waiting, and who's still live — then open the conversation that matters.

  • Grouped by caller, like contacts
  • Screening answers visible before you call back
  • Transcript, recording, and follow-up in one place

Use case 02

You set the interview. Then you decide whether to join.

Write the questions once — project type, budget range, deadline, anything you need. Lumo asks them, then rings you with the answers so you can step in while they're still on the line.

  • Custom screening questions you control
  • Whisper summary before you press 1
  • AI stays on the call taking notes beside you

Use case 03

Hang up. The notes and follow-up are already there.

While you talked, Lumo kept the transcript, logged what you promised, and drafted the next message. Approve it when you're free.

  • Commitments captured as you say them
  • Follow-up text ready to send
  • Full recording + transcript in one place

How it's different

Everyone else hands the call over. Lumo doesn't let go.

Same call, same three lanes — drawn for each kind of tool. Watch where the AI lane stops.

AI receptionists

$49–95/mo

Caller
AI
You

Transfer drops the AI. You take notes yourself.

  • Answers every call
  • Sends you a summary afterwards
  • Usually no way to join while they're still talking

Answering services

$235–1,275/mo

Caller
Operator
You

You were never on the call. You get a message.

  • A real human answers
  • A stranger who doesn't know your process
  • Priced per call — busy months get expensive

Lumo

$49/mo flat

Caller
Lumo
You

Three on the line. One recording. Notes already written.

  • Business number — new line or keep yours
  • You join the live call — listen, then speak
  • Lumo stays on for notes, transcript, follow-up
  • Works the same when you place the call

Built for anyone who takes work by phone — consultants, freelancers, clinics, agencies, shops, and trades. Same desk. Your questions.

Pricing

Same desk on every plan. You only pay for volume.

Live join, the co-pilot, recordings and booking are on every plan — they're the product, not an upsell. Pick the size of your line.

Desk

$49 /month

One line, one van, one desk.

  • 300 talk-minutes included — around 120 calls
  • 2 phone numbers · 3 people
  • Everything below, in full
Start free for 14 days

Pro

$99 /month

A busier line, or a few of them.

  • 800 talk-minutes included — around 320 calls
  • 5 phone numbers · 10 people
  • Everything below, in full
Start free for 14 days
  • Business number — or keep yours with simple forwarding
  • AI answers with the intake questions you set
  • Listen in and take over any live call
  • AI stays on as co-pilot: notes, commitments, follow-up drafts
  • Full recording and transcript of every call
  • Optional appointment booking into your calendar

Card up front, nothing charged for 14 days — cancel inside that and you pay nothing. Past your included minutes it's 25¢/min; we text you well before you get near it, and you can move plan any time.

Straight answers

The things people ask first.

Do I need a new number?

No. You can keep the number you already publish and forward missed calls here — or take a Lumo number as your business line. Either way, callers reach a desk that answers with your questions.

Can I choose the screening questions?

Yes — that's the point. You set the greeting and the intake questions: project type, budget, timeline, location, urgency, whatever you need before you'll talk. The AI asks them, then rings you with the answers.

Is this only for trades?

No. It's for anyone who takes work by phone — consultants, freelancers, clinics, agencies, shops, and trades. Same product: a business line, your questions, and a live join when you want it.

So my phone still rings first?

If you forward missed calls, yes — you get first shot, and we pick up what you don't. Prefer every call to hit Lumo first? You can set that too.

Will callers know it's an AI?

It answers as your business and sounds like a person. It won't claim to be human if asked, and it never invents prices or promises. You choose the greeting and how it talks.

What if I can't pick up when it rings me?

Nothing is lost. If you don't answer, we stop ringing and text you the summary — including the answers to your screening questions. You can call back when you're free.

Can it book meetings for me?

Yes. Set your hours and meeting length; it only offers slots you actually have free, confirms with the caller, and puts it on your calendar.

Is recording calls allowed?

It can announce that the call may be recorded — turn that on or off for your region. Recordings are private to your account and you can delete any call for good.

What if it doesn't work for me?

Cancel in one click. No contract and no notice period. We take a card to start — nothing is charged for 14 days, so cancelling inside that costs you nothing.

Your next serious caller shouldn't hit voicemail.

Set your questions. Point a number at it. Join the calls worth joining.

Start free for 14 days

14 days free. Cancel in one click.